Your Car Buying Journey

At Jim Reid Vehicle Sales & Service, we believe buying your next car should be exciting, not stressful. As a family-owned business based in the heart of Kintore, Scotland, we've built our reputation on trust, transparency, and treating every customer like family.

A Different Kind of Car Buying Experience

We like to do things differently here. This is why we don’t have any pushy salespeople, we won’t rush you through decisions, and there are absolutely no pressure tactics from us. Instead, we encourage you to browse at your own pace, take a test drive with confidence, have conversations you are comfortable with, and be transparent in our dealings with you.

Browse at Your Own Pace:

We appreciate there’s nothing worse than feeling pressured while browsing, so we encourage you to take all the time you need to explore our selection of quality used cars. If and when you have any questions, our team is here to help, but you’ll be pleased to know we won't hover over your shoulder! This is your journey, and we're just here to guide you.

Test Drive With Confidence: 

If you see a car you like, we always recommend taking it for a test drive before making any further decisions. Once you’re ready to get behind the wheel, we'll just need to see your current driving licence and make a copy for insurance purposes, which is standard procedure. While you're out experiencing the car first-hand, we'll prepare a competitive valuation of your current vehicle if you're thinking about a part exchange.

Comfortable Conversations:

When you return from your test drive, we’d love to hear more about your experience; does the car live up to expectations? Or are you tempted to try another model? Rest assured that you’ll be greeted with a fresh coffee, tea, or hot chocolate so you can chat about your thoughts on the car and go through any questions. We'll also show you all the important paperwork, including the V5C registration document that details the car's ownership history.

Transparent Dealing:

We believe in complete transparency at all times. While we'll always share what we know about a vehicle's history, please be aware that with some business or rental vehicles, there may have been multiple drivers even if it shows as a one-owner car. We'll of course make sure you have all the information to make a fully informed decision either way.

What Happens Next?

If you choose to go ahead and purchase the vehicle, then congratulations - you’ve made a great decision! It’s at this point we can discuss the various payment plans in much more detail. We partner with a leading lender to provide you with a variety of used car finance solutions depending on your needs and circumstances. 

Your Perfect Payment Plan: 

Whether you're interested in our used car warranty options or would like to explore different payment plans, we'll explain everything clearly and help you find the best solution for your circumstances. We work with a leading provider offering the three most popular types of finance, including Hire Purchase (HP), Personal Contract Purchase (PCP), and Personal Contract Hire (PCH).    

Collection Day:

Collecting your new-to-you vehicle is probably the most exciting part of the journey! As such, it’s important for us to make sure it is an experience to remember. Your new car will be beautifully valeted inside and out, fully serviced, and road-taxed, ready for its new home. We'll take you through everything you need to know about your new vehicle, ensuring you're completely comfortable before you drive away.

Shop Online: A Modern Approach to Buying

Since the pandemic, we've embraced online car buying for those who prefer a digital experience. Our website makes it easy to purchase your next vehicle from the comfort of your home. But remember - our team is just a phone call away if you'd like that extra reassurance or have any questions.

Every car or commercial vehicle we stock is available to reserve online from just £99. We even offer a ‘try before you buy’ no-obligation test drive before you make your final decision. 

Secure Your Vehicle for £99

Reserve your chosen vehicle online with a fully refundable deposit starting from £99. This holds your vehicle for 24 hours, giving you time to make a final decision. Once we’ve received your deposit, we will contact you to discuss our various payment and financing options, as well as your collection or delivery preferences at a date and time to suit you. 

There are three ways to complete your online purchase: 

1. Click & Reserve - Simply pay the £99 deposit online and we'll hold your chosen vehicle for 24 hours while you make your final decision. If you change your mind, we'll refund your deposit - no questions asked.
2. Click, Drive & Collect - Following your online reservation, you have 3 days to visit our dealership in Kintore for a test drive and inspection. If you decide not to proceed at this point, your deposit is still fully refundable. 
3. Home Delivery - If you’d prefer the car to be delivered without visiting our dealership, we'll send you a detailed video walkthrough of your chosen vehicle to check you’re happy with it. After this, we’ll provide a delivery quote, arrange payment and schedule the delivery at your convenience. We even offer a 14-day return period if the car isn't as described. 

Our Promise to You

We understand that everyone moves at their own pace when it comes to buying a car. Whether you're just starting to look or ready to make a decision today, we'll match your tempo. If you want to "sleep on it" or "think about it," that's absolutely fine - we'll use that time to make sure we've answered all your questions and addressed any concerns.

Your Feedback Matters

As a family business, we take immense pride in delivering exceptional service. If you have any suggestions on how we could make your experience even better, we’d love to hear from you. Get in touch with your feedback by emailing [email protected]. 

Welcome to the Jim Reid family - where your perfect car-buying experience awaits!